Microsoft Dynamics 365 is the next generation of intelligent business applications suite that enable organizations to grow, evolve and transform. These applications unify CRM and ERP capabilities with purpose-built applications that work seamlessly together.
Microsoft Dynamics 365 for Customer Service enables to earn customer for a lifetime through anticipating customer needs and delivering customer experiences – faster. Use Dynamics 365 customer service to provide absolute, end-to-end customer service experiences within a single solution built on the Microsoft cloud to deliver smooth and continuous customer support across channels.
Dynamics 365 Customer Service
Omni Channel
Service Intelligence
Personalized Experience
Optimized Operations
Data Insights
Deliver fast, personalized service
Deeper Customer Insight
Integrated Case Management
Omni Channel Experience
Agent Empowerment
Reduce Operational Costs
Automation and Easy Tracking
Gain Customer Trust and Loyalty
Improve Efficiency
Seamless Customer Experience
Whether you need to implement Dynamics 365 Customer Service from scratch, customize Dynamics 365 Customer Service around your own unique needs, integrate with other systems, migrate your data or need training & support, KalSoft can assist you. Our Key capabilities for Dynamics 365 Customer Service include:
