THE CUSTOMER

Telecommunications & Regulatory Authority (TRA) is the most efficient and effective organization in Oman, enabling the provision of world-class telecommunications services Sultanate. TRA’s main mission is to set up and implement a fair, flexible, efficient telecommunications regulatory framework that will develop the industry through a market-driven environment, Ensure accessibility of all kinds of services within limits to all, Balance the interests of all stakeholders, and Align with Vision 2020.

TRA needed a proper project management solution that can cater their Project Management department needs. For that matter - TRA wanted to roll-out a full end-to-end Project Management Solution which can be utilized to co-ordinate effective and timely delivery of projects conducted in TRA with focus on business objectives and strategic goals. TRA wanted to create an environment where PMI specific methodologies are followed throughout the project to achieve consistency, effectiveness, accuracy and most importantly quality throughout the project deliverables.

KalSoft proposed the solution based on the Microsoft Project Server platform to meet user requirements. The Microsoft Office Project Server Solution integrates leading products, technologies, and services into a customizable solution focused on solving unique business challenges. KalSoft took the chat solution for TRA using Microsoft Solution for Enterprise Project Management. The solution helped TRA in aligning people and systems, drawing business operations closer together. The solution provides visibility into all facets of business by providing the project collaboration and analysis tools enabling informed, proactive decisions.