|Client Name:||Oman Tourism Development Company (OMRAN Group)|
|Project:||SharePoint Portal Development|
|Industry:||Travel & Tourism|
|Technology:||SharePoint Online 2019, Microsoft 365, Azure Web Application, ASP .Net, Azure Active Directory|
Awarded as the Worlds’ Leading Tourism Development Company in World Travel Awards 2019, Oman Tourism Development Company (OMRAN Group) is the Sultanate’s executive arm responsible for tourism development. The company was established by the Omani Government in 2005 to unlock the potential of the country as a global tourism destination by pioneering the country’s key anchor tourism projects and encouraging private investment in the sector.
OMRAN is responsible for delivering the objectives contained in the 2040 National Tourism Strategy. OMRAN Group works closely with the Ministry of Tourism and other Government entities to identify priorities, projects and opportunities that will maximise the potential of the Sultanate’s tourism sector.
Since its inception in 2004, OMRAN has helped to put Oman on the map as a tourist destination. However, with the start of 2020, worldwide tourism and hospitality sector was impacted substantially when the COVID-19 pandemic went global.
The ramifications of this pandemic, such as travel bans, border closures, and quarantine instructions, have resulted in many businesses in the tourism and hospitality industry either limiting or closing their operations.
Oman has been among the countries facing challenges in restoring the economy and the tourism sector where coronavirus pandemic has caused direct losses of half a billion Omani Rial to the tourism sector. OMRAN has been playing a key role in restoring tourism in the Sultanate by taking lead in different initiatives, from new tourism development projects to promoting local tourism, to improved marketing of Oman as the preferred and the best tourist destination in the world in both local and international media.
At the peak of pandemic, when so much targeted effort and collaboration was needed by OMRAN to take Oman’s tourism out of this global crisis, OMRAN faced an issue of bringing all its 2000+ employees, management, suppliers, stakeholders on one page, on one focus. OMRAN is a group of companies/subsidiaries and during pandemic most employees were working from home, so it was imperative for them to be able to connect with their employees and strategic teams remotely, it was also important to have in place a plan for business continuity.
Some of the issues they faced which needed resolution included:
KalSoft proposed their bespoke solution, Kollaborate365, which is a centralized and robust cloud-based knowledge hub and intranet portal, capable of boosting employee engagement and collaboration, improving internal communications, automating processes to increase operational efficiency, and providing secure access control over digital assets.
Kollaborate365 is a bespoke state-of-the-art cloud-based knowledge hub and digital workplace/intranet software solution built on Microsoft Technologies – SharePoint Online, Microsoft 365, Power Platform and uses best practices to enable digital transformation for businesses in a very short amount of time.
Kollaborate365 helps organizations improve internal communication, enhance knowledge share, and collaborate across geographical distances. It increases employee productivity & efficiency allowing users to automate their processes through workflows and templates. It seamlessly integrates with security-enhanced, cloud-based versions of the Microsoft365 applications which customers know and trust like Power Apps, Power Automate, Power BI, Teams, Word, Excel, PowerPoint, OneDrive, Yammer, etc. so that business users can continue working on their preferred applications on their preferred devices with ease. It can also be integrated with external services & social media platforms. It helps business users to communicate, track, manage, store, use applications and documents through one platform. This solution is easily adaptable to any customizations and enhancements to match the organization’s branding guidelines. Our product lies in Microsoft’s Modern Workplace solution area.
Implementing Kollaborate365 and moving to the cloud resulting in the following benefits for OMRAN group:
" We are on a digital transformation journey, with Microsoft cloud services and KalSoft as our technology partner, we now have a single accessible and scalable platform that offers us interoperable collaboration, boosted productivity, strengthened data security and business productivity tools that serve us well today as well as in future."
Kamal AlHarrasi, Applications and Solutions Manager - OMRAN