Case Studies
Ministry of Interior
Ministry of Interior Overview

The Ministry of Interior (MoI), introduced by late Sultan Said bin Taimur in 1970, is one of the most important organs of the State. Since its establishment, MoI has played a significant role in various aspects of social modernization and service in the country. The ministry has also continued to play a pivotal role in social development throughout the country.

As part of the Ministry, MOI required a reliable, secure and robust infrastructure with the capability of enhancing productivity across the department. The management identified the need to maintain multiple user sites in four separate AD forests along with the connectivity between their two main sites. An effective email communication mechanism along with a centralized security for protection against internet-based threats was highlighted as a priority. MOI was also looking for a robust Infrastructure and System Center technology suite that can cater server technology need along with system center management. Keeping the big picture in mind - KalSoft sketched IT roadmap (phase-wise) for MOI and started implementing cutting-edge infrastructure technologies there.

Keeping pain area of MOI in view - KalSoft proposed a solution encompassing Active Directory, MS Exchange and ISA for first phase. Active Directory facilitated the application of a fully integrated employee directory and security services with an integrated feature of single sign-on usage for multiple applications and services, and interoperability amongst other platforms and applications. The deployment of MS Exchange provided email messaging with deployed security policies, reliable back-up and data availability mechanisms. With the deployment of ISA, there was a remarkable enhancement in integrated security, fostering efficient management with fast and secure access to network applications. MOI initially was using SUSE Linux Operating system for some of their applications and database servers. Need was to monitor aligned systems through server so that management of systems can be done easily using Microsoft System Center technologies. Second phase begin with the implementation of SCOM. With the help of SCOM, MOI can now monitor 7 Linux Servers. After that implementation of SCCM took place, now MOI is taking care of almost 400 clients after the successful completion of System Center technology at MOI done by KalSoft. Currently MOI has 45 Willayat offices which have distribution points of SCCM server and connected to MOI head office. This whole deployment of highly efficient Infrastructure technologies helped MOI in catering their business needs and thus making MOI a unique ministry with having hold of complete IS technology stack being deployed there.

Following are the highlights (sneak peak) regarding the projects that were carried out by KalSoft at MOI:

  • Windows Server
  • Active Directory
  • ISA Server
  • SharePoint Server (1 Front end, 1 SQL server, 1 indexing server)
  • SQL server (1 is for SCCM/SCOM Server and 1 is for SharePoint)
  • SCCM and SCOM ( 1 SCCM, 1 SCOM and 1 SQL server. Windows Server)
  • Exchange (4 Servers in total out of which 2 Servers are in Mailbox CCR Cluster and 2 Server having HUB/CAS Role)

  • Improved operational efficiency
  • Reduction in security risks with improved and enhanced security
  • Fully integrated employee directory and security service
  • Interoperability with various platforms and applications deployed
  • High server availability, superior reliability and enhanced manageability
  • Faster data backup and recovery via storage groups implementations
  • Better support for mobile users via Outlook Web Access and Outlook Mobile Access
  • More intuitive Outlook interface
  • Efficient management with fast & secure access to applications
  • Secure application publishing
  • Comprehensive Software Deployment and Updates
  • Enhanced IT Infrastructure Insight and Control
  • Optimized for Windows and Extensible
  • End-to-end Service Management
  • Best of Breed for Windows
  • Increased Efficiency and Control

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