Customer Service

WHAT IS Dynamics 365 Customer Service?

Microsoft Dynamics 365 is the next generation of intelligent business applications suite that enable organizations to grow, evolve, and transform. These applications unify CRM and ERP capabilities with purpose‑built apps that work seamlessly together.

Microsoft Dynamics 365 for Customer Service enables you to earn customers for a lifetime by anticipating their needs and delivering exceptional experiences – faster. Use Dynamics 365 Customer Service to provide end‑to‑end support across channels through a single, cloud‑based solution.

Dynamics 365 Customer Service

Omni Channel

Service Intelligence

Personalized Experience

Optimized Operations

Data Insights

Gartner Once Again Names Microsoft A Leader In The 2020 Magic Quadrant For The CRM Customer Engagement Center

WHY Dynamics 365 Customer Service ?

Deliver fast, personalized service

Deeper Customer Insight

Integrated Case Management

Omni Channel Experience

Agent Empowerment

Reduce Operational Costs

Automation and Easy Tracking

Gain Customer Trust and Loyalty

Improve Efficiency

Seamless Customer Experience

OUR Dynamics 365 Customer Service CONSULTING SERVICES

Whether you need to implement Dynamics 365 Customer Service from scratch, customize it to your unique needs, integrate with other systems, migrate your data or require training & support, KalSoft can assist you.