WHAT IS Dynamics 365 Customer Service?
Microsoft Dynamics 365 is the next generation of intelligent business applications suite that enable organizations to grow, evolve, and transform. These applications unify CRM and ERP capabilities with purpose‑built apps that work seamlessly together.
Microsoft Dynamics 365 for Customer Service enables you to earn customers for a lifetime by anticipating their needs and delivering exceptional experiences – faster. Use Dynamics 365 Customer Service to provide end‑to‑end support across channels through a single, cloud‑based solution.


Dynamics 365 Customer Service
Omni Channel
Service Intelligence
Personalized Experience
Optimized Operations
Data Insights
Gartner Once Again Names Microsoft A Leader In The 2020 Magic Quadrant For The CRM Customer Engagement Center
WHY Dynamics 365 Customer Service ?
Deliver fast, personalized service
Deeper Customer Insight
Integrated Case Management
Omni Channel Experience
Agent Empowerment
Reduce Operational Costs
Automation and Easy Tracking
Gain Customer Trust and Loyalty
Improve Efficiency
Seamless Customer Experience
OUR Dynamics 365 Customer Service CONSULTING SERVICES
Whether you need to implement Dynamics 365 Customer Service from scratch, customize it to your unique needs, integrate with other systems, migrate your data or require training & support, KalSoft can assist you.

Dynamics 365 Customer Service Consultation

Dynamics 365 Customer Service Configuration & Customization

Dynamics 365 Customer Service Implementation

Dynamics 365 Customer Service Integration

Dynamics 365 Customer Service Data Migration

Migration to Dynamics 365 Customer Service

Dynamics 365 Customer Service Administration & Support