Client Name: National Aluminium Products Company SOAG
Project: Email Solution & Backup & Recovery
Industry: Manufacturing
Technology: Microsoft Azure & Office 365

THE CUSTOMER

National Aluminium Products Company SAOG (NAPCO) was established in 1984 and is one of the leading extruders of Aluminium profiles in the GCC market. Located in the Sultanate of Oman, the manufacturing plant is spread over 65,000 sq meters in the Rusayl Industrial estate.
NAPCO offers a wide range of Aluminium profile extrusions in finishes that suit functional modern design specifications. The company has left its mark on the architectural landscape of the Middle East with its renowned quality products being used in several prominent structures. Their annual production capacity is 42,000 MT, with four state of the art extrusion presses from Europe.
With a consistent focus on innovative designs and high service standards, NAPCO Oman continues their objective to meet customer demands and expectations.

THE BUSINESS PROBLEM

NAPCO were facing issues with their outdated email solution and they also did not have any backup and recovery solution. Keeping in mind their extensive operations, these issues were of critical importance and needed to be resolved urgently. The pace of change in the organization was overwhelming, and it was critical to understand which technologies could support them. In addition, they were looking to digitize their division to promote teamwork and collaboration among staff. Some of the issues faced by the customer were:

CHALLENGES WITH EMAIL SOLUTION
  • Outdated version installed of Exchange Server.
  • Outdated hardware & OS
  • Fixed annual cost of Public IP / SSL certificate / operations
  • Mailbox size increased day by day, no free storage available
  • Spoofing, phishing, Anti-spam emails issue
  • Security compliance
  • Mailbox limitation
  • No backup solution
  • No Disaster recovery site
CHALLENGES WITH NOT HAVING A BACKUP SOLUTION
  • Outdated Microsoft products version / editions installed
  • Outdated hardware & OS
  • No backup solution
  • No Disaster recovery site
OUR SOLUTION

For customers facing email solution issues, KalSoft recommends Azure Active Directory solution. A modern desktop powered by Office 365 gives customers a more productive, secure experience, helping SMBs save money and gain peace of mind. For clients in need of a good backup solution, KalSoft always recommends Azure Backup services as it provides simple, secure, and cost-effective solutions to back up data and recover it from the Microsoft Azure cloud. The same were proposed to NAPCO and their challenges with emails and having no backup solution were resolved.

SCOPE OF CUSTOMER ENGAGEMENT
  • Install & configure Azure AD connect Sync on existing AD Server
  • Sync All AD users to on Azure AD
  • Upgrade Existing Exchange Servers to latest Service Packs and Rollups
  • Configure Office 365 Exchange services on NAPCO tenant
  • Configure hybrid deployment on Exchange server to connect Office 365 tenant.
  • Configure connectors to send /receive emails
  • Configure email routing through Office 365
  • Check / verify troubleshoot connectivity issues
  • Migrate all Users data on Office 365
  • Configure outlook profile / mobile active sync etc
  • Uninstall / Decommission existing Exchange Servers
  • Knowledge transfer and Administration training
Phase-2
  • Migrated On premise Microsoft products on latest platform
  • Configure azure backup service for all servers
  • Configure Site to Site VPN with Azure gateway
  • Create /configure Virtual Network
  • Cerate / configure VM for Addition domain controller
  • Configure roles and feather for DC /AD/ DNS /DHCP
BENEFITS TO CUSTOMER FOR AZURE AD
  • SSO simplified access to their apps from anywhere
  • Conditional Access and multi-factor authentication helped protect and govern access
  • A single identity platform let engagement with internal and external users more secure
  • Connected workforce seamlessly and could choose from thousands of SaaS apps
BENEFITS TO CUSTOMER FOR AZURE BACKUP
  • Offload on-premises backup
  • Back up Azure IaaS VMs
  • Scale easily
  • Get unlimited data transfer
  • Keep data secure
  • Centralized monitoring and management
  • Get app-consistent backups
  • Retain short term and long-term data
  • Automatic storage management
  • Multiple storage locations:
    • Locally redundant storage
    • Geo-redundant storage
BENEFITS TO CUSTOMER FOR AZURE SITE RECOVERY
  • Simple to deploy and manage
  • Reduce Infrastructure costs
  • Minimize downtime with dependable recovery